Discover Your Perfect Journey

1. Agreement to Terms

By accessing and using the services of Voyager Vantage Point ("Company," "we," "us"), you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

Voyager Vantage Point provides premium travel planning, adventure consulting, and related travel services. All services are subject to availability and confirmation.

3. Booking and Payment Terms

All bookings require a deposit as specified in your travel proposal. Full payment is typically due 60 days before departure. Cancellation policies vary by supplier and will be clearly outlined in your travel documents.

4. Client Responsibilities

Clients are responsible for providing accurate information, obtaining necessary travel documents (passports, visas, health certificates), and following all travel advisories and regulations.

5. Limitation of Liability

Voyager Vantage Point acts as an intermediary between clients and travel suppliers. Our liability is limited to the fees paid for our planning services. We recommend comprehensive travel insurance for all trips.

6. Intellectual Property

All custom itineraries, recommendations, and travel plans created by Voyager Vantage Point are proprietary and confidential to the client for whom they were created.

7. Dispute Resolution

Any disputes will be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association.

8. Changes to Terms

We reserve the right to modify these terms at any time. Clients will be notified of significant changes via email.

Last Updated: January 2024

Contact: For questions about these terms, contact us at [email protected]

1. Information We Collect

We collect information you provide directly (name, contact details, travel preferences), automatically (website usage data), and from third parties (travel suppliers, payment processors).

2. How We Use Your Information

We use your information to provide travel planning services, communicate about your trips, process payments, improve our services, and comply with legal obligations.

3. Information Sharing

We share information with travel suppliers (hotels, airlines, tour operators) necessary to fulfill your travel arrangements. We do not sell personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and limited access protocols.

5. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal information. You may also object to processing or request data portability.

6. Cookies and Tracking

We use cookies and similar technologies to improve website functionality, analyze usage patterns, and personalize your experience. You can control cookie preferences through your browser settings.

7. International Transfers

Your information may be transferred to and processed in countries other than your residence for the purpose of providing travel services.

8. Retention Period

We retain personal information for as long as necessary to provide services and comply with legal obligations, typically 7 years for financial records.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

10. Contact Information

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at [email protected]

Last Updated: January 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, which pages are most popular, and how we can improve user experience.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Marketing Cookies

With your consent, we may use marketing cookies to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

Cookie Management

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific sites
• Block third-party cookies
• Clear all cookies when you close the browser

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as analytics providers and social media platforms.

Cookie Consent

By continuing to use our website, you consent to our use of essential cookies. For non-essential cookies, we will ask for your explicit consent.

Last Updated: January 2024

Digital Millennium Copyright Act (DMCA) Policy

Voyager Vantage Point respects the intellectual property rights of others and expects users of our services to do the same.

Copyright Infringement Notification

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please provide our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Counter-Notification

If you believe that material you posted was removed or disabled by mistake or misidentification, you may file a counter-notification with our DMCA Agent.

DMCA Agent Contact Information

DMCA Agent: Legal Department
Email: [email protected]
Address:
Voyager Vantage Point
DMCA Agent
425 Park Avenue, Suite 2100
New York, NY 10022, USA

Repeat Infringer Policy

We will terminate the accounts of users who are repeat infringers of intellectual property rights.

Limitation of Liability

We are not liable for any damages arising from copyright infringement claims or the removal of allegedly infringing material.

Last Updated: January 2024

General Data Protection Regulation (GDPR) Compliance

Voyager Vantage Point is committed to protecting your privacy and ensuring compliance with the European Union's General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary for the performance of a contract with you
• Legal Obligation: When we must process data to comply with legal requirements
• Legitimate Interest: When we have a legitimate business interest that doesn't override your rights

Your Rights Under GDPR

Right to Information

You have the right to be informed about how we collect and use your personal data.

Right of Access

You can request access to your personal data and receive a copy of the information we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request that we limit the processing of your personal data in certain situations.

Right to Data Portability

You can request that we transfer your data to another organization or provide it to you in a structured format.

Right to Object

You can object to processing of your personal data for direct marketing or other purposes based on legitimate interests.

Rights Related to Automated Decision Making

You have rights regarding automated decision-making, including profiling.

Data Protection Officer

Our Data Protection Officer can be contacted at:

Email: [email protected]
Address:
Data Protection Officer
Voyager Vantage Point
425 Park Avenue, Suite 2100
New York, NY 10022, USA

International Data Transfers

When we transfer personal data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Binding Corporate Rules
• Certification schemes

Data Breach Notification

In case of a data breach that poses a risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach.

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with GDPR requirements.

Contact for GDPR Requests

To exercise any of your GDPR rights, please contact us at [email protected] with "GDPR Request" in the subject line.

Last Updated: January 2024